Frequently Asked Questions
Everything you need to know about your Diamond Art Club experience.
What is included in a Diamond Art Club kit?
Each premium kit includes a high-quality self-adhesive canvas, sparkling resin diamonds, a diamond applicator tool, a comfort grip, a wax pad, a craft tray, and easy-to-follow instructions.
How long does shipping take for my order?
Orders are typically processed within 1-3 business days. Domestic shipping usually takes 3-7 business days, while international shipping can take 7-21 business days depending on the destination.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the unopened kit in its original packaging for a full refund.
What happens if I run out of diamonds while working on a project?
We provide 'Accidental Insurance' and a 'Missing Diamond Guarantee.' If you run out of drills or have a spill, simply contact our support team and we will send you the replacements for free.
Are the canvases poured glue or double-sided tape?
All Diamond Art Club canvases use a proprietary poured glue method, ensuring a super-strong hold that won't peel or lose its stickiness over time.
Do you offer international shipping?
Yes, we ship our diamond art kits worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.